NORTHERN NUTS & TREATS ONLINE
TERMS OF SERVICE
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
Payment Options
When ordering online, you must ensure your account details are kept up to date. Any changes to your details must be updated through our site or you can contact us directly to make changes. Any error in delivery or through transactions occurring due to incorrect details supplied will not be our responsibility.
We accept
Credit Cards.
Mastercard
Visa
Apple Pay
Google Pay
Direct Deposit
Your order will be dispatched on funds clearing. (Direct Deposit Only)
Gift Cards
Northern Nuts & Treats Gift cards Only.
Pricing
Northern Nuts and Treats Online is passionate about providing premium products at competitive prices. Prices can and do change regularly. Our website is constantly updated as price changes are received from our suppliers. All our prices are in Australian Dollars (AUD) and prices are inclusive of Goods and Services Tax (GST).
Refund Policy
We strive to ensure all our customers are 100% satisfied with our products and service so please let us know within 48 hours of receiving your order if you have received a damaged product or incorrect item. If an item is missing from your order and you have not been notified that it is out of stock, please notify us within 48 hours. You will need to email a copy or image of your invoice for the funds to be credited to your account for your next purchase or before a full refund is offered. Please ensure to check your order against the invoice as soon as your order arrives.
Damaged or incorrect items
A photo must be provided for the damaged item/s. Proof of purchase must be shown to qualify for a full refund of the product. We may request the item be returned before a refund or replacement will be issued on certain items and in some cases the cost of freight of returning the item will be the customer’s responsibility.
We cannot issue refunds, replacements or store credits for items missing or damaged if more than 48 hours has lapsed after your order was delivered.
We do not refund for change of mind so please choose carefully. However, if you wish to return an item, we will issue a credit note for our store, valid for 12 months. Cost of returning items will be at the customer’s expense.
Returns
All returns will be issued a store credit for the website, this includes all payment methods used for your purchase.
Out of Stock Items
We do our best to make sure our website reflects the products that are in stock, but since stock levels are constantly changing and there may be unforeseen delays from suppliers, sometimes the product you request may not be available.
If this is the case when purchasing online, we will notify you via email and issued a refund on that product or ask you if you would like a replacement product to be sent.
We apologise if this happens and appreciate your understanding.
Allergen Alert and Medical Information
Although we take great care to separate and pack all products carefully, the food sold on our website may have been packed in a store or facility that contains allergens, traces of allergens or bi-products of the following: peanuts, nuts, tree nuts, sesame seeds, seeds, soybeans and soy products, egg, pollen and bee products, preservatives, gluten and cereals containing gluten, wheat, rye, barley oats, spelt, dairy, fish, crustacea, and other products that may behave as allergens to certain people.
Where possible, we have tried to ascertain with our manufacturers that proper segregation, hygiene, and cleaning procedures are in place to prevent accidental cross-contamination. Unfortunately, these things are beyond our control as much as we try to minimise them.
No allergen or nutritional information on our website should ever be considered a guarantee, but simply a best faith effort to serve our customers. Always read the label and use only as directed. If symptoms persist see your healthcare professional. Supplementary to and not a replacement for a balanced diet. The statements contained on this website have not been evaluated by the Food and Drug Administration. Listed products are not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, please consult your physician before using this product.
Packed on premises that handle celery, cereals containing gluten, mustard, peanuts, sesame, soybeans, sulphur dioxide and sulphites, and tree nuts (such as almonds, hazelnuts, walnuts, brazil nuts, cashews, pecans, pistachios and macadamias).
